Pricing trends for Communication & Messaging: 2 tracked pricing changes across 8 vendors. Direction: prices declining.

Communication & Messaging Pricing Trends

Pricing direction: ↓ Prices declining

8
Vendors
0%
of All Tracked Changes
0
At-Risk Vendors
increased 2

Pricing Change Timeline

Every record we hold is listed here, newest first. A record is never removed from this list, so a vendor named here stays named here whatever its verdict does afterwards.

increased Slack discovered 2026-09-24 · effective date unknown medium
The free tier now includes 1:1 external messages via Slack Connect and basic AI features (AI conversation summaries, Slackbot, AI workflow generation, AI search, AI daily recaps, AI file summaries). It also includes SAML-based single sign-on and SCIM user management. Source ↗
increased Slack discovered 2026-09-03 · effective date unknown medium
The free tier still exists, but now includes basic AI features (AI conversation summaries, Slackbot, AI workflow generation, AI search, AI daily recaps, AI file summaries). The free tier also includes 1:1 external messages via Slack Connect. Source ↗

We hold 2 more records filed under this category that are not counted above: entries the vendor has since reversed, our own index housekeeping, and corrections to earlier entries of our own. Read the full change log.

Stable Picks

All 3 of the 8 vendors we list in this category that qualify, not a selection of them. A vendor is named here for as long as no demotion is in force against it and we hold no change record for it dated in the last 90 days — any record, including ones the timeline above does not count. A vendor can join this section on a day we recorded nothing about it, when the later of those two clocks runs out: 90 days after its newest record, or the day the demotion against it lapses. It leaves on the day we file a new record, or the day we can no longer vouch for the terms we list.

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