We publish a substitute list only where a record says what kind of product it is. Zoho Desk's does not yet, so this page names none. The Communication category lists every offer we track alongside it.
Current Zoho Desk Situation
Risk Level:source unconfirmed
Why: The page we cite for Zoho Desk states no amount, tier or rate we can read when we last looked, on 2026-10-10. We are not publishing a stability judgement for it until that is fixed.