Pricing trends for Communication: 6 tracked pricing changes across 17 vendors. Direction: prices rising.

Communication Pricing Trends

Pricing direction: ↑ Prices rising

17
Vendors
1%
of All Tracked Changes
0
At-Risk Vendors
deprecated 2 removed 2 increased 1 rebranded 1

Announced, not yet in effect

What this section prints is decided by the calendar, not by anything the vendor did. One record here carries a date after 2026-11-14. The vendor has announced it and it has not taken effect, so it is not part of the history below. On its own date a record here joins the Pricing Change Timeline, below.

Announced deprecated Azure Communication Services effective 2028-09-30 high
Azure Communication Services' standalone services retire on September 30, 2028. Retired services include Email, SMS, WhatsApp messaging, Chat, Rooms, number management, Job Router, Direct Routing and the UI Library SDKs. Customers without an ACS resource created before October 23, 2026 cannot acquire phone numbers for SMS or PSTN calling. Voice and video calling stay available after 2028 only with Microsoft Teams integrations, on new SDK major versions. Source ↗

Pricing Change Timeline

Every record we hold is listed here, newest first. A record is never removed from this list, so a vendor named here stays named here whatever its verdict does afterwards.

increased SiteDots effective between 2025-11-14 and 2026-09-07 low
The number of dots per project in the free plan has increased from 6 to 12. Source ↗
removed Webvizio discovered 2026-08-28 · effective date unknown high
The deal is no longer a permanently free tier. It is now a 7-day free trial. Unconfirmed. We could not check this change against an archived copy of Webvizio's page, so it does not count toward the rating. Source ↗
removed Knowlarity discovered 2026-04-13 · effective date unknown low
Free startup credits no longer visible, paid from ₹16,800/year We hold no source for this record, so it does not set Knowlarity's rating.
rebranded GoSquared discovered 2026-04-13 · effective date unknown low
Pivoted to EcoSend (ecosend.io), early-stage plan gone We hold no source for this record, so it does not set GoSquared's rating.
deprecated Drift discovered 2026-04-13 · effective date unknown low
Acquired by Salesloft, startup program discontinued We hold no source for this record, so it does not set Drift's rating.

We hold 4 more records filed under this category that are not counted above: entries the vendor has since reversed, our own index housekeeping, and corrections to earlier entries of our own. Read the full change log.

Stable Picks

All 8 of the 17 vendors we list in this category that qualify, not a selection of them. A vendor is named here for as long as no demotion is in force against it and we hold no change record for it dated in the last 90 days — any record, including ones the timeline above does not count. A vendor can join this section on a day we recorded nothing about it, when the later of those two clocks runs out: 90 days after its newest record, or the day the demotion against it lapses. It leaves on the day we file a new record, or the day we can no longer vouch for the terms we list.

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