Pricing trends for Communication: 8 tracked pricing changes across 17 vendors. Direction: prices rising.

Communication Pricing Trends

Pricing direction: ↑ Prices rising

17
Vendors
1%
of All Tracked Changes
3
At-Risk Vendors
restructured 2 removed 2 reduced 1 increased 1 rebranded 1 deprecated 1

Pricing Change Timeline

restructured Tawk.to discovered 2026-09-12 · effective date unknown medium
A free tier still exists, the description is no longer entirely accurate. The page details options to remove branding for $29/month, AI assist starting at $29/month, and human agents for $1/hour. Source ↗
restructured Stream discovered 2026-09-12 · effective date unknown medium
The Chat component of the Maker Account now has a limit of 2,000 monthly active users and 100 concurrent connections. The Maker Account also now requires applicants to have five or less team members, less than $100k in funding, and less than $10k/mo revenue to qualify. Source ↗
reduced LiveKit discovered 2026-09-09 · effective date unknown medium
LiveKit's own page now redirects to livekit.com. The 'Build' tier is now a $0/mo plan with different included limits. The free tier includes 5,000 WebRTC minutes, 1,000 agent session minutes, 5 concurrent agent sessions, 100 concurrent connections, and 1 free US phone number. The current state offers 5,000 WebRTC minutes. The agent session minutes, concurrent sessions, and connections are now different. Source ↗
increased SiteDots discovered 2026-09-07 · effective date unknown low
The number of dots per project in the free plan has increased from 6 to 12. Source ↗
removed Webvizio discovered 2026-08-28 · effective date unknown high
The deal is no longer a permanently free tier. It is now a 7-day free trial. Source ↗
removed Knowlarity effective 2026-04-13 low
Free startup credits no longer visible, paid from ₹16,800/year We hold no source for this record, so it does not set Knowlarity's rating.
rebranded GoSquared effective 2026-04-13 low
Pivoted to EcoSend (ecosend.io), early-stage plan gone We hold no source for this record, so it does not set GoSquared's rating.
deprecated Drift effective 2026-04-13 low
Acquired by Salesloft, startup program discontinued We hold no source for this record, so it does not set Drift's rating.

We hold one more record filed under this category that is not counted above: entries the vendor has since reversed, our own index housekeeping, and corrections to earlier entries of our own. Read the full change log.

At-Risk Vendors

Stable Picks

Vendors with no recent pricing changes and low risk scores.

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