Limits, pricing history. Verified October 2026. Last updated 2026-10-04.
Tawk.to's free tier offers Free live chat, ticketing, knowledge base and CRM… We rate it stable. The one record we hold was our own error and has been withdrawn.
The day we last read the vendor's page, and the day we last confirmed the terms we publish.
Free Tier Details
Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/month, AI Assist from $29/month (forever-free tier for limited volume), Video + Voice + Screensharing (priced per property); hired chat agents $1/hour.
We read that on 2026-10-04 from https://www.tawk.to/pricing/, and our check recorded: the page names Tawk.to as "tawk to" and states "$29" and "$1".
When You'll Outgrow Tawk.to's Free Tier
When your usage exceeds the free tier limits, you'll need to upgrade.
Retracted — this record was our error (2026-10-03). Retracted 2026-10-03: no change on 2026-09-12. The Internet Archive's capture of tawk.to/pricing of 2025-05-22 already offers paid branding removal, AI Assist and hired chat agents at $1 an hour beside the free software, and our own reading of the page on 2026-08-29 stated the same $29 branding removal, AI Assist from $29 and $1 an hour agents. Unconfirmed. We could not check this change against an archived copy of Tawk.to's page, so it does not count toward the rating.Source ↗
We do not push notifications. Every change we record is readable the moment it lands, and the JSON answer carries an ETag — send it back as If-None-Match and an unchanged answer costs one 304.
Yes, Tawk.to offers a free tier: Free. Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/m...
What is Tawk.to's free tier?
Tawk.to's free tier is called "Free". Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/month, AI Assist from $29/month (forever-free tier for limited volume), Video + Voice + Screensharing (priced per property); hired chat agents $1/hour.
Is Tawk.to's free tier reliable?
Tawk.to's free tier is considered stable. The one record we hold was our own error and has been withdrawn. See the pricing history below.
Is Tawk.to's free tier good for production?
Tawk.to's free tier can be suitable for small production workloads and side projects. We rate it stable and it offers Free live chat, ticketing, knowledge base and CRM…, so it's a reasonable starting point. The one record we hold was our own error and has been withdrawn. Monitor your usage against the limits and have an upgrade plan ready.
What changed in Tawk.to's pricing?
The one record we hold was our own error and has been withdrawn.
When will I outgrow Tawk.to's free tier?
When your usage exceeds the free tier limits, you'll need to upgrade. When you outgrow the free tier, evaluate paid plans against alternatives — sometimes a competitor's free tier covers what you need.
What category is Tawk.to in?
Tawk.to is categorized under Communication on AgentDeals.