Why caution:discovered 2026-09-12 · effective date unknown — A free tier still exists, the description is no longer entirely accurate. The page details options to remove branding for $29/month, AI assist starting at $29/month, and human agents for $1/hour. Source ↗Full history ↓
A verdict here is not a fixed property of the vendor. A one-off pricing event demotes a vendor while its recorded date falls in the last 180 days and then lapses on its own, with nothing about the vendor having changed; a standing condition — a free tier withdrawn, a product retired — does not lapse with time. This one rests on a record discovered 2026-09-12 · effective date unknown, so it lapses on 2027-03-12 unless we record something new first.
Limits, pricing history. Catalogue date July 2026. Last updated 2026-09-12.
Tawk.to's free tier offers Free live chat, ticketing, knowledge base and CRM… We rate it caution — one recorded pricing restructure, discovered 2026-09-12.
The day we last read the vendor's page. Our last read of it, on 2026-09-12, found the page different from the terms we hold. We hold no confirmation of the terms we publish — the 2026-07-26 beside this date is not one we can source to a read that confirmed them.
Free Tier Details
Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/month, AI Assist from $29/month (forever-free tier for limited volume), Video + Voice + Screensharing (priced per property); hired chat agents $1/hour.
We read that on 2026-09-12 from https://www.tawk.to/pricing/, and our check recorded: the page names Tawk.to as "tawk to" and states "$29". A source check reads the cited page for the service's name and a price; the limits above are from our own record.
When You'll Outgrow Tawk.to's Free Tier
When your usage exceeds the free tier limits, you'll need to upgrade.
A free tier still exists, the description is no longer entirely accurate. The page details options to remove branding for $29/month, AI assist starting at $29/month, and human agents for $1/hour. Source ↗
After: The core software is free to use with tawk.to branding. Options exist to remove branding for $29/month, add AI assistance from $29/month, or hire live agents for $1/hour.
We do not push notifications. Every change we record is readable the moment it lands, and the JSON answer carries an ETag — send it back as If-None-Match and an unchanged answer costs one 304.
Yes, Tawk.to offers a free tier: Free. Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/m...
What is Tawk.to's free tier?
Tawk.to's free tier is called "Free". Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/month, AI Assist from $29/month (forever-free tier for limited volume), Video + Voice + Screensharing (priced per property); hired chat agents $1/hour.
Is Tawk.to's free tier reliable?
Tawk.to's free tier requires caution because of one specific recorded change, discovered 2026-09-12: A free tier still exists, the description is no longer entirely accurate. The page details options to remove branding for $29/month, AI assist starting at $29/month, and human agents for $1/hour. Source: https://www.tawk.to/pricing/
Is Tawk.to's free tier good for production?
Tawk.to's free tier is usable for prototyping and development, but we rate it caution because of one recorded pricing restructure, discovered 2026-09-12. Consider alternatives with more stable pricing for critical services.
What changed in Tawk.to's pricing?
Tawk.to has had 1 recorded pricing change. Most recently: A free tier still exists, the description is no longer entirely accurate. The page details options to remove branding for $29/month, AI assist starting at $29/month, and human agents for $1/hour. Source: https://www.tawk.to/pricing/ (discovered 2026-09-12).
When will I outgrow Tawk.to's free tier?
When your usage exceeds the free tier limits, you'll need to upgrade. When you outgrow the free tier, evaluate paid plans against alternatives — sometimes a competitor's free tier covers what you need.
What category is Tawk.to in?
Tawk.to is categorized under Communication on AgentDeals.
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