Every record we hold is listed here, newest first. A record is never removed from this list, so a vendor named here stays named here whatever its verdict does afterwards.
increased
TraceLog
effective between 2026-08-28 and 2026-09-30
high
The free plan now offers 10,000 sessions/month instead of 5,000.
Source ↗
reduced
AppFit
discovered 2026-08-28 · effective date unknown
medium
The free tier now only allows for 1 Company and 1 Project. The free tier features manual data entry, product journal, and email insights.
Source ↗
increased
Hotjar
effective between 2025-11-23 and 2025-12-09
high
The free plan now offers 200k sessions per month, a significant increase from 20,000 sessions. It also includes features like error monitoring, funnels, and 10+ integrations. The free plan also includes a 15-day trial of the Growth plan.
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restructured
TraceLog
effective between 2026-03-14 and 2026-08-28
medium
The free tier now offers up to 5k sessions/month instead of 10k.
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increased
Amplitude
effective 2026-08-04
medium
Amplitude dropped the 10K MTU limit from its free plan between the Internet Archive's copies of its pricing page from 2026-06-08 and 2026-08-04: the Starter plan (10K MTUs, up to 2M events) became a Free plan of 2M events a month.
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reduced
Tinybird
effective between 2026-03-11 and 2026-05-21
medium
The Free plan now allows 1,000 requests a day; the Internet Archive's copy of 2026-03-11 capped it at 10 queries per second with no daily limit.
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Amplitude cut its free Starter plan from up to 10M to up to 2M events a month between the Internet Archive's copies of its pricing page from 2026-04-12 and 2026-04-27. The 10K MTU limit stayed.
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deprecated
Userbird
discovered 2026-04-12 · effective date unknown
low
Domain dead (DNS failure) We hold no source for this record, so it does not set Userbird's rating.
removed
Seline
discovered 2026-04-12 · effective date unknown
low
No permanent free plan We hold no source for this record, so it does not set Seline's rating.
Acquired by Fivetran, now Fivetran Activations We hold no source for this record, so it does not set Fivetran Activations's rating.
rebranded
UsabilityHub
discovered 2026-04-12 · effective date unknown
low
Rebranded to Lyssna We hold no source for this record, so it does not set UsabilityHub's rating.
increased
FullStory
discovered 2026-04-12 · effective date unknown
low
Free tier increased from 1,000 to 30,000 sessions/month, retention 1→12 months We hold no source for this record, so it does not set FullStory's rating.
increased
Smartlook
discovered 2026-04-12 · effective date unknown
low
Free tier increased from 1,500 to 3,000 sessions/month. Note: reaching End of Sale May 2026 We hold no source for this record, so it does not set Smartlook's rating.
reduced
UXtweak
discovered 2026-04-12 · effective date unknown
low
Free plan no longer includes session recordings (requires paid Business plan) We hold no source for this record, so it does not set UXtweak's rating.
Smartlook shuts down on 2027-09-30.
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Amplitude cut its free Starter plan from 50K to 10K monthly tracked users (MTUs) between the Internet Archive's copies of its pricing page from 2026-01-24 and 2026-02-14. The plan still allowed up to 10M events a month.
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increased
Hotjar
effective 2025-11-08
low
Now part of Contentsquare, free plan changed to up to 20k monthly sessions (was 35 daily sessions). hotjar.com/pricing showed the Basic plan, "$0 Track up to 35 daily sessions", in the Internet Archive's copy of 2025-10-09 and the Free plan, "Up to 20k monthly sessions", in its copy of 2025-11-08.
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Segment ended its Startup Program, which gave early-stage startups Segment free for up to two years. segment.com/industry/startups described it in the Internet Archive's capture of 2025-07-09; by the capture of 2025-09-04 the address redirected to Twilio's startups page, which says "We do not offer additional credits to startups at this time."
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We hold 10 more records filed under this category that are not counted above: entries the vendor has since reversed, our own index housekeeping, and corrections to earlier entries of our own. Read the full change log.