Every free communication tier that clears our bar in 2026: 8 offers meet the criteria and 6 offers are demoted with a named reason. Recorded changes and a published ranking method. We could not confirm today's terms for 6 of them: on 3 the page we cite did not answer, and on 3 our own read did not confirm them. Each row says why.
Chat, Activity Feeds, Video and Moderation APIs. Stream's Maker Account is free for companies with five or fewer team members, under $10k monthly revenue and under $100k in funding. It includes the Chat Start plan limited to 2,000 monthly active users and 100 concurrent connections, the Activity Feeds Start plan, the Video & Audio Build plan and AI Moderation pay-as-you-go with a $100 monthly credit. Hard limits, no surprise bills.
Completely free API with no paid tiers. 50 req/sec global rate limit, per-route limits vary (e.g., 5 messages per 5 sec per channel). No charges ever
Customer support software with live chat widget, simple copy-paste setup, and Slack integration. Free plan: 30 threads/month, 3 users, live chat widget, limited Help Center. Built by a developer.
Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or chat history; 50+ languages; no credit card. Paid add-ons: branding removal $29/month, AI Assist from $29/month (forever-free tier for limited volume), Video + Voice + Screensharing (priced per property); hired chat agents $1/hour.
Open source hosted comments platform, pay what you can for "One moderator on a few domains with complete control over behavior & appearance"
GraphComment is a comments platform that helps you build an active community from the website’s audience.
All-in-one visual feedback tool to collect digital feedback and review websites, PDFs, and images. Free plan: 1 project, 5 pages, 5 users, unlimited guests; integrations with Trello, Slack, Asana, and Jira. Pro begins at $15/user/month. When we last read the page we cite for this offer, on 2026-11-07, we found a change we could not reconcile with the terms we publish, so we cannot confirm these terms today.
Share feedback for website projects directly on your website — Free Plan: 1 project/domain, 3 users per project, 12 dots per project, Join unlimited projects
A lightweight comments widget built on GitHub issues. Use GitHub issues for blog comments, wiki pages, and more! The page we cite for this offer states no amount, tier or rate we can read when we last looked, on 2026-10-14, so we cannot confirm these terms today.
Real-time audio/video and AI agent infrastructure — 5,000 WebRTC minutes/mo, 1,000 agent session minutes/mo, 5 concurrent agent sessions, 100 concurrent connections, 1 free US phone number. Open source
A feature-rich comment system for WordPress, Tumblr, Blogger, and many other website platforms. The page we cite for this offer states no amount, tier or rate we can read when we last looked, on 2026-10-14, so we cannot confirm these terms today.
Chat SDK — Developer plan: 1,000 MAU, 20 peak concurrent connections, unlimited messages/month, unlimited storage (6-month retention). All Pro features included (typing indicators, read receipts, push notifications)
Customer Support management with three agents, private knowledge base, and email tickets. Integrates with [Assist](https://zoho.com/assist) for one remote technician & 5 unattended computers. The page we cite for this offer states no amount, tier or rate we can read when we last looked, on 2026-10-10, so we cannot confirm these terms today.
Website feedback and bug reporting tool for web development teams — no permanent free tier. 7-day free trial of the Advanced plan, no credit card required; Solo is $8/month for 2 users and 5 projects.
| Vendor | Free Tier | Key Limits | Durability | Read / catalogue date |
|---|---|---|---|---|
| Stream | Maker Account | Chat, Activity Feeds, Video and Moderation APIs. Stream's Maker Account is free for companies with five or fewer team me... | stable | 2026-11-08 |
| Discord API | Free | Completely free API with no paid tiers. 50 req/sec global rate limit, per-route limits vary (e.g., 5 messages per 5 sec ... | stable | 2026-11-08 |
| Helploom | Free | Customer support software with live chat widget, simple copy-paste setup, and Slack integration. Free plan: 30 threads/m... | stable | 2026-11-06 |
| Tawk.to | Free | Free live chat, ticketing, knowledge base and CRM. No limits on agents, simultaneous chats, conversations, contacts or c... | stable | 2026-10-28 |
| Remarkbox | Free | Open source hosted comments platform, pay what you can for "One moderator on a few domains with complete control over be... | stable | 2026-10-31 |
| GraphComment | Free | GraphComment is a comments platform that helps you build an active community from the website’s audience. | stable | 2026-11-06 |
| ruttl.com | Free | All-in-one visual feedback tool to collect digital feedback and review websites, PDFs, and images. Free plan: 1 project,... | not published read not reconciled · 2026-11-07 |
2026-11-07 / 2026-09-22 |
| SiteDots | Free | Share feedback for website projects directly on your website — Free Plan: 1 project/domain, 3 users per project, 12 dots... | improving effective between 2025-11-14 and 2026-09-07 |
2026-11-07 |
We publish no ranking of these. Nothing we record measures popularity or generosity, so naming a best or a top few would be our preference rather than our data. We hold 8 free communication offers that clear our bar, each listed with the terms we publish and the date we last read them. Our ranking rule is published at /criteria.
8 offers meet our criteria for this category. Of those, 6 carry no recorded change to the terms we publish, 1 a recorded widening, and we publish no durability signal for 1. The Durability column below says which offer is in which group, and links the dated record behind every change. We withhold the class where the pricing page does not resolve or states no amount, tier or rate we can read, where we refused the last read, where the listing is gated, or where a narrowing in our records cites no source or no archived copy of the vendor's page has confirmed it. We do not rank these by how much you get, because the limits are not comparable without reading each vendor's page.